Safety is our major concern for several reasons.

Even the multicopter is not a manned aircraft, which would endanger it's passengers, a crash could not only cause property damages but also injure individuals on the ground. A free falling copter would release lots of energy in the vertical way and a direct copter approach with it's spinning propellers on a person could cause considerably injuries. This is, why we have the clear rule not to fly manoeuvres we can not guarantee a safe procedure. We know, that there are competing drone providers saying "Everything is possible" We don't claim to do everything. Even if this may not seem to be satisfying for our customers on the first view, we kindly ask our customers to consider what might be the result of an accident. Of course any incident would be our responsibility, but if it would turn out later, that an accident has been caused by a clients claim to fly certain unsafe manoeuvres, it could become an issue for the customer as well. At least such an incident would cause some pretty bad media coverage, which probably would be worse, the bigger the company is. Just consider the headline "cameradrone by tv station X caused crash with severe injuries..."
We also do not approach restricted airspaces like airspaces Delta without ATC clearance. For that reason we always work with ICAO maps to make sure we don't fly into restricted arias without permission. Such operations are generally possible, they just might take some more preparation or just a call to the right number in advance.
As we mentioned above, unfortunately the downside of the steadily improved UAV technology is, that there is many people buying a drone, getting trough a weekend training course and start flying. Some of them are even trying to use toy drones to offer a "professional" service. We see the upcoming issue of more restrictive laws, caused by such unnecessary incidents and kindly ask our customers to consider safety as well. So we can be sure steadily to improve breathtaking aerial filming together.

The following points belong to our workflow and guarantee the safest possible process:

  • Our pilot is holder of a PPL A pilots licence with a well trained basic understanding of weather, aerodynamics, technology and airspace structure. These points invariably apply for remote controlled aircrafts, too.
  • Our pilot has been flying remote controlled helicopters with more then 2000 flights. RC helicopters are much more demanding to fly but generally have the same controls like a drone.
  • We fly with a telemetry system reporting all parameters of the aircraft to the pilot. We don't need to make a guess how much battery power is left or which altitude we are hovering.
  • We carry out a lot of documentations about the aircraft, batteries and operating conditions. This makes us able to register variations before a failure occurs.
  • Most Drone people meanwhile should offer a real failsafe. Anyway - in the unlikely event of a transmitter failure our octocopter returns to the take off point and lands autonomously. For obstacle situations we can programme a safety return altitude.
  • We do fly the copter far below it's performance limit. This limit has been evaluated in several test flights. So we know that the machine has the ability to land safely even with six motors and can compensate downwashes very well.
  • We do a technical check prior every flight. Every two flight hours all essential parts get a separate check.
  • Our latest idea for more safety: We evaluate the performance limits and durability of the essential parts. In aviation every single part has a defined durability. This is still not conventional or mandatory for remote controlled aircrafts, yet. Because nobody knows about the disabilities of motors, propellers and controllers being used in multicopters, we are just preparing test facilities to figure them out. We have just tested the loading capacity of the carbon propellers being used on our videocopter.

How close we can approach obstacles and / or individuals depends on the range between the copter and the pilot. Certain wind conditions may require a higher safety distance in certain directions. We always make sure to define such mission very strictly before we take of. Crowds must not be overflown by law, so we don't do it - that does not mean we can not operate the octocopter on major events ! We just define certain air lanes in advance. For the unlikely event of a copter crash we make sure, the copter does not fall on peoples heads.

If you have any questions or doubts regarding your "flight ideas" just let us know. We'll probably find a safe way to get the pictures you want.